Privacy Policy
Effective Date: June 16, 2025
At Mobile Fix Center (www.mobilefixcenter.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide while visiting our website.
1. Information We Collect
We collect personal data only when you choose to provide it. This includes:
- Your name, email address, and message when you contact us through our forms
- Comments you post on our blog, along with your name and IP address (for spam protection)
- Basic information automatically collected when you browse our site, such as IP address, browser type, and country (used for security and website performance)
2. Live Chat (Tawk.to)
We use Tawk.to to provide live chat support. When you access the chat feature, Tawk.to may collect your IP address, country, time spent on the site, visited pages, and chat content. This data helps us offer support and understand how users interact with our site. Tawk.to may use cookies to remember returning visitors and manage chat sessions. Read Tawk.to’s Privacy Policy.
3. Spam Protection
We use the Antispam Bee plugin to reduce comment spam. It analyzes IP address and user behavior to determine spam likelihood. It does not set cookies or store personal data permanently.
4. Analytics
We may use privacy-friendly analytics tools to understand how users access and interact with our site (e.g., number of visits or countries). These tools do not track personally identifiable information.
5. How We Use Information
The information we collect may be used to:
- Respond to your messages
- Protect our site from spam and abuse
- Improve website performance and user experience
6. Data Sharing
We do not sell or rent your personal data. We may share information only with trusted third parties like Tawk.to, strictly for the purposes described above.
7. Your Rights
You have the right to access, correct, or request deletion of your personal data. To make a request, please email us at privacy@mobilefixcenter.com. We will respond within 30 days.
8. Children’s Privacy
We do not knowingly collect personal information from children under 13. If you believe your child has provided personal data to us, please contact us and we will delete it promptly.
9. Contact Us
If you have questions about this policy, contact us at privacy@mobilefixcenter.com.